Cold Chain Logistics
Cold Chain Logistics & Cold Delivery in Malaysia
Frozen and chilled goods moved on Arctic's own fleet of 30+ lorries - from storage to the final cold delivery, nationwide, on one connected plan instead of a chain of handoffs.
- sq ft of cold storage
- 300,000
- pallet storage capacity
- 10,000
- lorries, nationwide
- 30+
- people on the team
- 80
Cold chain logistics is the temperature-controlled movement of frozen and chilled goods - keeping them cold not just in storage, but through every leg of transport to the point of delivery. Arctic runs it on its own fleet of 30+ lorries, across Malaysia.
Because Arctic both stores and moves your goods, the cold chain stays on one plan and one provider - fewer handoffs between a warehouse, a transport company, and a last-mile courier, which is exactly where the cold usually breaks.
What is cold chain logistics?
Cold chain logistics is the part of the supply chain that keeps temperature-sensitive goods cold while they move. It covers transport between facilities, distribution to customers, and the final cold delivery - all without letting the goods warm out of range. The hard part is not any single leg; it is the handoffs between them, where temperature and accountability tend to slip.
Who Arctic cold chain logistics is for
- Distributors who need frozen and chilled stock delivered, not just stored
- F&B manufacturers shipping to retail, wholesale, or foodservice
- Importers and exporters needing onward movement after their goods land
- Anyone tired of stitching a warehouse and a separate transport company together
The cold chain breaks at the handoffs
A single load can change hands several times - out of storage, onto a truck, between facilities, onto a last-mile vehicle. Every handoff is a moment the temperature can drift and a point where, if something spoils, no one is quite sure who was responsible.
Putting storage and transport with one provider removes those seams. The goods stay on one accountable plan from the cold room to the customer's door.
What Arctic moves, and how
- Distribution on Arctic's own fleet of 30+ lorries - not subcontracted out
- Movement between facilities (Kepong, Bentong, and Raub) and out to nationwide delivery
- Last-mile cold delivery, kept cold from the storage door onward
- Storage and transport on one connected plan, with stock logged and accounted for
Specific in-transit temperature requirements and delivery lanes are confirmed when we quote your routes.
One connected provider vs. warehouse plus a separate transporter
| Warehouse + separate transport | Arctic, storage + transport | |
|---|---|---|
| Handoffs | Several, between companies | Fewer - one provider, one plan |
| If goods spoil in transit | Whose fault? Hard to trace | One accountable chain |
| Fleet | Often subcontracted | Arctic's own 30+ lorries |
| Coordination | You coordinate the parties | Storage and delivery coordinated for you |
| Coverage | Varies by transporter | Nationwide |
How cold delivery works
- 01
Tell us your lanes
Where goods need to go, how often, and at what temperature.
- 02
Store and stage
Stock held cold and ready to dispatch from Arctic storage.
- 03
Dispatch on our fleet
Loaded onto Arctic's own lorries, kept cold from the door.
- 04
Deliver nationwide
Out to your customers across Malaysia, on one plan.
- 05
Confirm and account
Movements logged so every load is accounted for.
What affects the cost
Cold chain logistics is quoted on your lanes: where goods move, how often, the volume per run, and the temperature they need held.
Because storage and transport can run together at Arctic, you are pricing one connected service - not paying a warehouse and a separate transporter to coordinate around you.
Cold chain logistics questions, answered
Do you deliver nationwide?
Yes. Arctic moves frozen and chilled goods across Malaysia on its own fleet of 30+ lorries, from its facilities in the Klang Valley and Pahang out to delivery in every direction.
Can you handle storage and delivery together?
That is the point of it. When Arctic both stores and moves your goods, the cold chain stays on one plan with one provider - far fewer handoffs than splitting storage and transport between separate companies, and one clear line of accountability.
How is the temperature kept during transport?
Goods travel in refrigerated vehicles on Arctic's own fleet, kept cold from the storage door to delivery. The specific in-transit temperature your goods need is confirmed for your lanes when we quote, so the setup matches your category.
How is this different from a normal courier?
A standard courier is not built to hold temperature - your frozen goods would warm in an ambient vehicle. Cold chain logistics uses refrigerated transport and an unbroken cold chain from storage to delivery, which is what temperature-sensitive goods need.